Terms of service

Last updated: August 2, 2026

Overview

This website is operated by Byloh.

Throughout these Terms of Service, the terms “Byloh,” “we,” “us,” and “our” refer to the operator of Byloh.com. The terms “you” and “your” refer to any visitor, customer, account holder, or other user of the website.

Byloh provides this website, including its content, features, products, customer-support services, and other related services, collectively referred to as the “Services.”

By accessing or using any part of this website, creating an account, placing an order, or otherwise using our Services, you agree to be bound by these Terms of Service and by the policies incorporated into them, including our:

  • Refund Policy
  • Shipping Policy
  • Privacy Policy
  • Any product-specific terms or conditions clearly disclosed before purchase

Please read these Terms carefully before using the website. If you do not agree with these Terms, you should not access the website, place an order, or use our Services.

Section 1 — Eligibility and Permitted Use

By using this website, you represent that you are at least the age of majority in your state, province, territory, or country of residence.

If you are under the age of majority, you may use the website only with the involvement and permission of a parent or legal guardian.

If you permit a minor under your care to use the website, you are responsible for supervising that use.

You may use the website and Services only for lawful purposes and in accordance with these Terms.

You may not use our website, products, or Services for an illegal, fraudulent, harmful, deceptive, or unauthorized purpose. You must comply with all applicable laws and regulations when using the website.

You must not transmit viruses, malware, worms, malicious code, or other material intended to damage, interfere with, or gain unauthorized access to the website, its systems, or another user’s information.

A material violation of these Terms may result in the restriction, suspension, or termination of your access to the Services.

Section 2 — Customer Accounts

Certain website features may allow or require you to create a customer account.

When creating or using an account, you agree to provide accurate, current, and complete information and to update that information when necessary.

You are responsible for:

  • Maintaining the confidentiality of your password and account credentials
  • Restricting unauthorized access to your account
  • Reviewing activity performed through your account
  • Notifying us promptly if you suspect unauthorized access or use

You may not create an account using false information, impersonate another person, or use another person’s account without authorization.

We may temporarily restrict or suspend an account when we reasonably believe that it has been compromised, used fraudulently, or used in violation of these Terms.

Section 3 — Products and Product Information

Certain products may be available exclusively through our website and may be offered in limited quantities.

We make reasonable efforts to provide accurate product information, including:

  • Descriptions
  • Images
  • Colors
  • Measurements
  • Features
  • Specifications
  • Availability information
  • Instructions and warnings, when applicable

However, product colors and appearance may vary slightly depending on photography, lighting, screen settings, device displays, manufacturing updates, or other reasonable factors.

Measurements and dimensions may be approximate unless expressly stated otherwise.

You are responsible for reviewing the complete product description, measurements, sizing information, compatibility requirements, usage instructions, warnings, and other relevant information before purchasing or using a product.

When reasonably necessary, we reserve the right to:

  • Limit the quantities of products available for purchase
  • Restrict sales to particular locations
  • Correct product information
  • Discontinue a product
  • Decline transactions involving suspected fraud or abuse
  • Limit purchases intended for unauthorized resale or distribution

Product-specific guarantees, restrictions, eligibility requirements, or usage instructions will be stated on the applicable product page when relevant.

Any offer for a product or Service is void where prohibited by applicable law.

Section 4 — Prices, Billing, and Payment

Product prices are displayed in the selected currency or as otherwise shown on the website.

Prices may change without notice before an order is completed. After an order has been completed, the price charged for that order will not change unless there was an obvious pricing, technical, payment-processing, or system error.

Applicable shipping charges, taxes, discounts, and the complete order total will be displayed during checkout before payment is submitted.

You agree to provide current, complete, and accurate:

  • Billing information
  • Shipping information
  • Contact information
  • Payment information

You represent that you are authorized to use the payment method submitted with your order.

Payments may be processed through secure third-party payment providers. In the ordinary course of business, Byloh does not directly receive or store your full payment card number.

We may take reasonable steps to verify a transaction, prevent fraud, or correct a billing error before accepting or processing an order.

Section 5 — Orders and Order Acceptance

Submitting an order represents an offer to purchase the selected products under these Terms.

An order confirmation email acknowledges receipt of your order. It does not necessarily mean that your order has been finally accepted or shipped.

An order is generally accepted when we send a shipping confirmation, begin processing the applicable products for delivery, or otherwise confirm that the order has been approved.

We reserve the right to limit, decline, or cancel an order when reasonably necessary, including when:

  • A product is unavailable
  • Billing or shipping information is incomplete or inaccurate
  • Payment cannot be authorized or verified
  • The order appears fraudulent or unauthorized
  • A promotion or discount code appears to have been misused
  • The order appears intended for unauthorized resale
  • The requested quantity exceeds an applicable purchase limit
  • A material pricing, product-description, or technical error occurred
  • Completing the transaction would violate applicable law

If we modify or cancel an order, we may attempt to contact you using the email address, telephone number, billing address, or other information submitted with the order.

If payment has already been collected for a product or order that we cancel, the applicable amount will be refunded to the original payment method.

Section 6 — Order Changes and Cancellations

We begin processing orders as quickly as possible.

If you need to cancel or modify an order, please contact us immediately through our Contact Us page.

We will do our best to assist you, but we cannot guarantee that an order can be canceled or modified after it has entered processing or has shipped.

If an order can no longer be canceled, you may request a return after delivery if the product qualifies under our Refund Policy.

Section 7 — Shipping and Delivery

Shipping destinations, available delivery methods, applicable shipping charges, taxes, and estimated delivery dates will be displayed during checkout when available.

For most eligible orders shipped to the United States, Canada, and certain other destinations, the estimated delivery timeframe is generally 2–10 business days from the date the order is confirmed, unless a different estimate appears on the product page or during checkout.

Processing time is generally included within this estimated delivery window unless otherwise stated.

Business days do not include weekends or public holidays.

The estimate displayed during checkout is the most specific delivery estimate available for your order based on the products, delivery address, and available shipping method.

Delivery dates are estimates and are not guaranteed. Delays may occasionally occur because of carrier disruptions, severe weather, holidays, unusually high order volume, incorrect or incomplete delivery information, or other circumstances beyond our reasonable control.

If we determine that we cannot process or ship your order within the represented timeframe, we may contact you with a revised estimate and the available options. When required by applicable law, those options may include accepting the delay or canceling the affected order for a refund.

Order processing, tracking, multiple shipments, incorrect addresses, missing packages, and other delivery matters are governed by our Shipping Policy.

Section 8 — Returns, Exchanges, and Refunds

Most eligible purchases are covered by our 30-Day Money-Back Guarantee.

Return requests must generally be submitted within 30 calendar days of the applicable product’s delivery date.

Return eligibility, exclusions, product-condition requirements, return authorization, return shipping costs, exchanges, partial refunds, and refund processing are governed by our Refund Policy.

Do not send a product back without first contacting Byloh and receiving return authorization and instructions.

Products sent without prior authorization or to an address other than the authorized return destination may not be accepted or refunded.

Nothing in these Terms or our Refund Policy limits any consumer right or remedy that cannot legally be waived.

Section 9 — Promotions, Discounts, and Special Offers

Promotions, discount codes, free-shipping offers, giveaways, and other special offers may be subject to separate terms and eligibility requirements.

Unless otherwise stated:

  • Promotions are available for a limited time
  • Certain products may be excluded
  • Minimum purchase amounts may apply
  • Discount codes may not be combined
  • Offers have no cash value
  • Discounts cannot be applied retroactively to completed orders

We may modify or end a promotion before it is used. However, we will not retroactively remove a valid discount from an order that has already been properly completed.

We may cancel or refuse promotional benefits obtained through fraud, manipulation, duplicate accounts, automated activity, or other misuse.

Section 10 — Reviews, Feedback, and User Content

You may submit reviews, comments, photographs, videos, questions, suggestions, or other content to Byloh.

You retain ownership of the original content you submit.

By submitting content, you grant Byloh a non-exclusive, worldwide, royalty-free permission to use, reproduce, format, publish, display, translate, and distribute that content for legitimate purposes related to operating, improving, supporting, and promoting Byloh and its Services.

This permission does not transfer ownership of your content to Byloh and does not prevent you from using your content elsewhere.

You represent that content you submit:

  • Is truthful to the best of your knowledge
  • Does not violate another person’s intellectual property, privacy, or other legal rights
  • Does not contain confidential personal information belonging to another person
  • Is not fraudulent, threatening, abusive, obscene, defamatory, or unlawful
  • Does not contain viruses, malware, or harmful code
  • Does not misrepresent your identity or relationship with Byloh

We may decline to publish or may remove content that:

  • Violates these Terms or applicable law
  • Contains private or confidential information
  • Infringes another party’s rights
  • Is abusive, harassing, obscene, or unrelated to our products or Services
  • Is clearly false, deceptive, or submitted fraudulently

Nothing in these Terms restricts, penalizes, or prevents you from sharing an honest review, opinion, or assessment of our products, customer service, or business practices.

Section 11 — Intellectual Property

The website and its content—including text, logos, graphics, photographs, videos, product presentations, page designs, and other materials—are owned by or licensed to Byloh.

This content is protected by applicable copyright, trademark, and other intellectual-property laws.

The Byloh name, logos, visual identity, and related branding may not be copied, reproduced, modified, distributed, or used commercially without prior written authorization.

You may access and use the website only for lawful, personal, and non-commercial shopping purposes.

You may not:

  • Copy or republish substantial portions of the website
  • Reproduce product content for unauthorized commercial purposes
  • Use our branding in a manner likely to confuse or mislead customers
  • Create a confusingly similar website, store, or commercial identity
  • Remove copyright, trademark, or ownership notices
  • Use automated systems to extract content without authorization

No ownership rights are transferred to you merely because you access or use the website.

Section 12 — Optional Tools and Third-Party Services

We may provide access to optional payment tools, tracking tools, communication features, applications, or other services operated by third parties.

We do not control every aspect of these third-party services.

Their availability and use may be subject to the applicable provider’s own terms, privacy policies, technical requirements, and service limitations.

You should review the relevant third-party terms before using an optional tool or service.

To the fullest extent permitted by law, we are not responsible for interruptions, errors, or losses caused solely by a third-party service that is outside our reasonable control.

New tools, features, or integrations added to the website may also be subject to these Terms.

Section 13 — Third-Party Links

The website may contain links to websites, applications, services, or content operated by third parties.

The presence of a link does not necessarily mean that Byloh endorses, controls, or guarantees the third-party website or service.

We are not responsible for continuously monitoring the accuracy, security, availability, content, or practices of third-party websites.

Your use of an external website is subject to that website’s own terms and privacy practices.

You should review the applicable terms and policies before providing personal information or completing a transaction on an external website.

Section 14 — Privacy and Personal Information

Our collection, use, disclosure, retention, and protection of personal information are governed by our Privacy Policy.

By using the website, creating an account, communicating with us, or placing an order, you acknowledge that you have had an opportunity to review our Privacy Policy.

You are responsible for ensuring that personal information you provide is accurate and belongs to you or that you are otherwise authorized to provide it.

Section 15 — Electronic Communications, Email, and SMS

By using our website, placing an order, or communicating with us electronically, you agree that we may send you transactional communications reasonably related to your account, inquiry, or purchase.

Transactional communications may include:

  • Order confirmations
  • Payment notifications
  • Shipping and delivery updates
  • Customer-service responses
  • Return and refund updates
  • Product-safety, security, or account notices

Transactional communications are separate from marketing communications and may be sent when reasonably necessary to complete or service your transaction.

Email Marketing

When you voluntarily subscribe to promotional emails, you may receive product announcements, offers, discounts, abandoned-checkout reminders, and other marketing communications.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the applicable message.

Unsubscribing from promotional emails will not prevent us from sending transactional messages reasonably necessary to service an existing order, account, or request.

SMS Marketing

When you voluntarily opt in through a checkbox, form, keyword, or other clear consent mechanism, you consent to receive recurring automated or non-automated promotional and transactional text messages from Byloh at the telephone number provided.

Messages may include:

  • Order and delivery updates
  • Abandoned-checkout reminders
  • Promotional offers
  • Product announcements
  • Customer-service messages
  • Requests for product reviews

Consent to receive marketing text messages is not a condition of purchase.

Message frequency varies. Message and data rates may apply according to your mobile service plan.

You may opt out of marketing text messages at any time by replying STOP to a message from Byloh.

For assistance, reply HELP or contact us through our Contact Us page.

After opting out, you may receive a final confirmation message. Transactional messages that are necessary to service an existing order may still be sent when permitted by applicable law.

By providing a telephone number, you represent that you are the subscriber or customary user of that number and are authorized to provide the applicable consent.

Your personal information relating to email and SMS communications is handled in accordance with our Privacy Policy.

Section 16 — Prohibited Uses

You may not use the website, its content, or the Services:

  • For an unlawful, fraudulent, or deceptive purpose
  • To violate any applicable law or regulation
  • To infringe intellectual property, privacy, or other legal rights
  • To harass, threaten, abuse, defame, or unlawfully discriminate against another person
  • To submit false, incomplete, or misleading information
  • To impersonate another person or business
  • To upload viruses, malware, or malicious code
  • To interfere with the operation or security of the website
  • To gain unauthorized access to accounts, systems, or information
  • To collect or track personal information without authorization
  • To spam, phish, scrape, crawl, or use unauthorized automated systems
  • To circumvent security, fraud-prevention, purchase, or access restrictions
  • To misuse promotions, discounts, customer accounts, reviews, returns, or refunds
  • To submit a knowingly false, fraudulent, or abusive payment dispute or chargeback
  • To purchase products for an illegal or unauthorized purpose

We may investigate suspected violations and restrict or terminate access when reasonably necessary.

Nothing in this section prevents a customer from exercising a legitimate legal right, requesting a lawful refund, disputing a genuinely unauthorized transaction, or sharing an honest review.

Section 17 — Website Availability and Changes to the Services

We may update, modify, suspend, or discontinue a product, feature, promotion, or part of the website when reasonably necessary.

We do not guarantee that every product, feature, or part of the website will remain continuously available.

Prices may change before an order is completed, and products may be discontinued or become unavailable without prior notice.

We may perform maintenance or make technical changes that temporarily limit access to certain parts of the website.

We will not be liable solely because a product, feature, or Service is modified or discontinued, except where notice, a refund, or another remedy is required by applicable law or one of our published policies.

Section 18 — Errors, Inaccuracies, and Omissions

Information on the website may occasionally contain typographical errors, inaccuracies, or omissions relating to:

  • Product descriptions
  • Product images
  • Pricing
  • Promotions
  • Availability
  • Shipping charges
  • Delivery estimates
  • Product specifications

We reserve the right to correct an error, update information, or cancel an affected transaction when reasonably necessary.

If we cancel an order because of an error after collecting payment, we will issue the applicable refund to the original payment method.

We are not required to update every item of information continuously unless required by law.

A date indicating that content was updated does not necessarily mean that every item on the website was changed on that date.

Section 19 — Disclaimer of Warranties

To the fullest extent permitted by applicable law, we do not guarantee that the website or its digital features will always be uninterrupted, error-free, completely secure, or continuously available.

The website and its digital features are provided on an “as available” basis.

Except for express written guarantees provided by Byloh or rights that cannot legally be excluded, we disclaim implied warranties to the fullest extent permitted by applicable law.

This section does not exclude, override, or limit:

  • Our 30-Day Money-Back Guarantee
  • Any express written product guarantee provided by Byloh
  • Your rights under our Refund Policy
  • Any warranty or remedy that cannot legally be excluded
  • Mandatory consumer-protection rights
  • Liability that applicable law does not permit us to limit

You should review applicable product instructions, safety warnings, limitations, and usage requirements before using a product.

Section 20 — Limitation of Liability

To the fullest extent permitted by applicable law, Byloh and its officers, employees, contractors, agents, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the website or Services.

This may include lost profits, lost revenue, loss of data, or similar losses when those damages may legally be excluded.

Where liability may lawfully be limited, our total liability relating to a particular purchase will generally not exceed the amount you paid for the product or order giving rise to the claim.

Nothing in these Terms excludes or limits liability for:

  • Fraud or intentional misconduct
  • Gross negligence where liability cannot legally be limited
  • Personal injury or other harm where limitation is prohibited by law
  • Non-waivable consumer rights
  • Any liability that applicable law does not permit us to exclude or limit

Some jurisdictions do not permit certain exclusions or limitations. In those jurisdictions, this section applies only to the maximum extent permitted by law.

Section 21 — Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Byloh and its officers, employees, contractors, and agents from third-party claims directly arising from:

  • Your material violation of these Terms
  • Your unlawful or fraudulent use of the website
  • Content you submit that violates another party’s rights
  • Your violation of applicable law

This section does not require you to indemnify Byloh for claims caused solely by our own negligence, intentional wrongdoing, fraud, or unlawful conduct.

Section 22 — Suspension and Termination

These Terms remain effective while you access or use the website and Services.

You may stop using the Services at any time.

We may restrict, suspend, or terminate access when we reasonably believe that you:

  • Materially violated these Terms
  • Used the website fraudulently or unlawfully
  • Created a security or legal risk
  • Interfered with another person’s rights
  • Failed to pay an amount properly due
  • Misused our products, Services, promotions, or customer-support systems

When reasonable and legally required, we may provide notice or an opportunity to correct the issue before termination.

Termination does not eliminate rights or obligations that arose before termination.

Provisions concerning payments, intellectual property, user content, liability limitations, and other provisions that logically should survive will remain effective after termination.

Section 23 — Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be limited or removed only to the minimum extent necessary.

The remaining provisions will continue in full force and effect.

Section 24 — Entire Agreement, Waiver, and Interpretation

These Terms, together with our Refund Policy, Shipping Policy, Privacy Policy, and any product-specific terms incorporated by reference, constitute the agreement between you and Byloh regarding your use of the website and Services.

They supersede prior communications or agreements concerning the same subject matter.

Our failure to immediately enforce a provision does not waive our right to enforce it later.

Section headings are provided for convenience and do not limit or change the meaning of these Terms.

Any ambiguity will be interpreted fairly and consistently with applicable law.

Section 25 — Applicable Law and Consumer Rights

These Terms and your use of the website are subject to applicable federal, state, local, and other laws having lawful jurisdiction over the applicable transaction or dispute.

Nothing in these Terms selects an exclusive court or forum, waives a mandatory consumer-protection right, or prevents you from exercising a right available under applicable law.

If applicable law provides a right or protection that conflicts with a provision of these Terms, the applicable legal requirement will control to the extent of that conflict.

Section 26 — Changes to These Terms

You may review the current version of these Terms at any time on this page.

We may update these Terms to reflect changes in our:

  • Products or Services
  • Business practices
  • Store policies
  • Website features or technology
  • Legal or regulatory obligations

When changes are made, we will update the “Last updated” date at the beginning of this document.

When required by applicable law, we will provide additional notice or obtain additional consent for material changes.

Your continued use of the website after revised Terms become effective constitutes acceptance of the revised Terms, except where additional notice or consent is legally required.

Section 27 — Contact Information

Questions regarding these Terms of Service may be submitted through our Contact Us page or by using the contact information below:

Byloh
Operated by Rooby Ecom LLC

1178 Broadway, 3rd Floor
PMB 672
New York, NY 10001
United States

Email: info@byloh.com
Phone: (888) 718-6757

This is a business mailing address, not a retail store or walk-in customer service location.

Please do not send a product return to this address without first contacting Byloh to obtain a return authorization and instructions.