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Shipping Policy

Shipping & Guarantee

We proudly offer worldwide shipping! Please note that we require 3 to 5 working days on average to fulfill your order before dispatching it. Rest assured, we are doing everything possible to get your order as soon as possible! Once your order is shipped, depending on your country or region, the estimated delivery time is between 7 to 20 business days. Please consider any holidays, natural disasters, or pandemics that may impact delivery times.

For pre-ordered or back-ordered items:
If your order contains a pre-ordered or back-ordered item, we will ship any available items immediately and send the things that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and received only a part of your item, don’t worry; you will receive your other articles shortly after.

Tracking your order:
You will receive a confirmation email and/or text message if you provide a mobile phone number containing a tracking ID and a link to follow the journey of your package. To track your package, you can visit our Tracking Page.
Please allow 1 to 3 working days for the tracking information to show.

Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please get in touch with us immediately atinfo@byloh.com if you believe you have provided an incorrect shipping address.

By placing an order on byloh, you are responsible for the cost of return shipping back to byloh. Please refer to our Refund Policy for further information on how to make a return. f you have any other questions on how to do this, don't hesitate to get in touch with our customer support team at info@byloh.com.